Cumtomer training

Aikerly‘s  Services and Capabilities

Our services encompass various aspects of product development and manufacturing，Our capabilities include customized materials production, forging, casting, machining, metal surface treatment, heat treatment, Mg alloy and Ti alloy 3D printing techniques.

Customer training

Customer training is an important aspect of our services to ensure that customers can effectively and efficiently utilize our magnesium alloy, titanium alloy, and carbon fiber products. We offer the following types of customer training and support:

Product Training: We provide comprehensive product training to familiarize customers with the features, specifications, and functionalities of our products. This includes hands-on demonstrations, user manuals, and technical documentation to guide customers in understanding the proper usage, assembly, and maintenance of the products.

Application Training: We offer application-specific training to help customers understand how to best utilize our products for their specific industry or use case. This training focuses on demonstrating the product's capabilities, providing application examples, and sharing best practices for optimal performance.

Safety Training: Safety is a paramount concern when working with magnesium alloys, titanium alloys, and carbon fiber products. We provide safety training to educate customers on handling, storage, and safety protocols associated with these materials. This includes training on proper personal protective equipment (PPE), safe handling procedures, and potential hazards associated with the products.

Technical Support: We offer ongoing technical support to address any questions, concerns, or issues that customers may encounter. Our team of experts is available to provide assistance via phone, email, or online platforms. We aim to promptly resolve technical queries and provide solutions to ensure a smooth and successful customer experience.

Customized Training: We understand that each customer's requirements may vary. Therefore, we can provide customized training programs tailored to specific needs, such as advanced product training, or specialized applications. This ensures that customers receive training that directly addresses their unique requirements.

Documentation and Resources: We provide comprehensive documentation, including user manuals, troubleshooting guides, and FAQs, to supplement the training and support provided. These resources serve as references for customers, empowering them to find solutions and troubleshoot common issues independently.

Our goal is to empower customers with the knowledge and skills they need to maximize the benefits of our magnesium alloy, titanium alloy, and carbon fiber products. By offering training and support, we aim to build long-term partnerships with our customers and ensure their success in using our products.